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Headquartered in Oklahoma City, OK, 1-VoIP was built on the premise that excellent service and support will better retain customers than long-term contracts. To that end, all of the services they offer are contract-free. 1-VoIP is so confident in their network that they offer a 99.999% uptime SLA, and take care that the audio is of the highest quality. 1-VoIP offers both hosted VoIP and SIP trunking to SMBs, and residential service as well.

Available Products and Services:
– Premier Basic, $14.97/mo: Unlimited incoming minutes; 500 outbound minutes.
– Premier Unlimited, $23.97/mo or $189/yr: Unlimited inbound and outbound minutes.
– Premier Global: $29.97/mo or $233/yr: Unlimited inbound and outbound minutes plus unlimited calls to 30 countries.

Metered, $14.97/mo/extension
Corporate (Unlimited calling), $24.97/mo/extension
Professional (includes Phone and Number), $34.97/mo/extension
– Free number porting on all plans
– All plans include over 40 premium calling features like Custom Greetings, Auto Attendant and Call Recording
– No contracts of cancelation fees

SIP Trunking:
– $25/mo for every 2,000 minutes
– $4.95/mo for local number.
– $5.95/mo for toll-free number.
– Optional Cisco RV082 Router for $99.99, or Cisco WRV4400N for $149.99, shipping $30 extra for either.
– $24.90 activation charge.

Free Residential features include:
– 24/7 US-based support
– 99.999% Service Level Guarantee
– Music on hold
– Paperless fax-to-email
– Call routing
– Digital softphone
– Reject/accept calls from certain numbers
– Virtual number (up to two phone numbers)
– Custom announcement to inbound calls
– Wake up call

Business Features include:
– Music on hold
– 24/7 US-based support
– 99.999% SLA
– Extension transfer
– Auto attendant
– Call treatment, including business hours
– Paperless fax-to-email

Editor’s Bottom Line:
1-VoIP stands out from the pack with a very impressive 99.999% SLA. Their hosted PBX features are no more or no less than I would expect from a top-notch VoIP provider. Their SIP trunking rates are a good deal. Their residential service is average, but I’ve seen better prices on similar services.

Please Submit a review for 1-VoIP

1-VoIP Recent Reviews

Five stars…

5.0 rating

Five stars for great service. OK price. Need more features. Overall I would recommend it.
Would Recommend: Yes

Cornel B.

I have been using…

5.0 rating

I have been using this same service for more than 7 years (I am often in Romania). They have changed names in that time, but never once did they compromise their service and character. I have no idea how the other companies are, but I love this service. Everyone is surprised at how clear the calls go through, and how it sounds like I am actually in the states.
Pros: Pretty much everything.
Cons: you get what you pay for!.
Would Recommend: Yes

Michael G.

Easy setup…

5.0 rating

Been with 1-VoIP for maybe 8 – 10 years or longer. The initial setup was a snap. For any technical problems i have had NONE. The only time i call tech support is to reset my password for the portal. 1-VoIP has all the features i need and it’s priced right for me.BTW….when i did call tech support always polite and professional. chrisc
Pros: Easy setup …..great features. it works period.
Cons: none.
Would Recommend: Yes

Chris C.

The only problem…

3.0 rating

The only problem I have is when construction digging is going on, they sometimes tear up the fiber optic cable and my phone and internet is off for several hours.
Would Recommend: Yes

Charles C.

Been with 1-VoIP for

5.0 rating

I’ve been with 1-VoIP for at least 3-4 years now and feel I have grown with them. Sure, there were technical issues at the beginning, but I’ve always felt that their technical support people were knowledgeable and caring, especially Allen, a rarity in this business. In terms of features, 1-VoIP is the only provider to my knowledge that offers two free virtual numbers with all of their plans, and to me that was the clincher. I’m on their Premier Global Residential Plan and I think the value is unbeatable and the reliability excellent (although not faultless). Furthermore, I live in Canada and needed a number in the 613 area code, which they cover along with a lot of other places like Quebec City, Montreal and Vancouver. Many US-based providers do not pay much attention to Canada, which is not the case with these guys, thankfully!I was with Vonage before (although that was at least 3-4 years ago) and am way happier with 1-VoIP. It’s like dealing with a mom & pop operation: you get much more personalized service, and as I like to say over and over, their staff really cares. There is no issue I experienced with my phone line that we were not able to fix quickly together – they follow up on calls and emails and really work with you to solve any problem that arises. I highly recommend 1-VoIP to you, as I’ve been recommending them to my family and friends, because they’ve earned my loyalty. And by the way, I’m often skeptical when reading overly positive reviews, as we all should be: but I’m a real long-term customer of 1-VoIP, my name is Marc, I do exist, I’m based in Ottawa, Canada, and regularly write hotel reviews on tripadvisor as I travel a lot (one of the reasons why I love using 1-VoIP as a telephone provider) – my username on TA is marxusboy, please do not hesitate to contact me there if you need extra pointers on 1-VoIP.
Pros: Canada-friendly with excellent tech support.
Cons: Some occasional billing issues related to the free virtual numbers.
Would Recommend: Yes

Marc M.